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Frequently Asked Questions (FAQs) for Simple Route Plan

Simple Route Plan FAQ

1. What kind of companies can use Simple Route Plan?

Any size fleet can use Simple Route Plan.

2. What countries does this system work in?

Simple Route Plan is available in any country.

3. Can you create routes spanning more than just one country?

Yes, you can create routes that span multiple countries or states.

4. How does the algorithm work?

It finds the fastest routes with the shortest length. Algorithms perform calculations, data processing and automated reasoning tasks. They work based on the information you have entered and can apply many different factors to it. These calculations are completed with speed and accuracy. Once, all the what-ifs are considered, the best route is provided. Our routing software meets the needs of the transportation industry delivering optimized route plans.

5. How many depots can be included?

You can include as many depots as you wish. There are no limits. This allows you to create a full trip route for vehicles that may make numerous stops.

6. What are the steps required to create a route?

When you first log into the software platform, you’ll reach the depots and vehicles tab.

First, choose your configuration.There are fields for the number of vehicles, depots and weight.

After you complete the field for the number of vehicles, you’ll then be able to choose depots. Begin typing, and search for depots. When you find your specific depots, click them. They now appear in the right window. Please note that the order of depots does matter. The first ones receive priority, so reorder as necessary.

The next piece of information will be the weight. Weight in this context means the capacity of vehicles. Once the weight is entered, you’ll choose weight distribution as either fill less vehicles or balance weight.You can then save or upload the route or reset the depots.

The next tab allows you to upload your specific locations. Just click the Choose File button. You’ll then be able to upload a file with locations for your routes.

7. What information is located on the History tab?

The history tab provides an overview of past route plans. You can see information about each route. You can also see the Google map route planning. Find the reporting modules on this tab as well.

8. Are there tools for communicating to customers about delivery time windows?

Yes, you can send SMS text messages to customers with anticipated time delivery windows.

9. Can you notify drivers of road restrictions?

Yes, live traffic conditions are viewable on the live tracking map. You can then send out notifications to drivers and reroute as necessary.

10. Does the software integrate with other back-office software?

Our software communicates with other software systems via XLS. It's relatively easy to integrate Simple Route Plan with other software through APIs. Please inquire with us about what software programs you would like to integrate.

11. How does GPS fleet tracking work?

GPS fleet tracking works through an app. Drivers install the app on either an Android or IOS device. The app then sends GPS coordinates every 5 seconds to the server. Apps are "smart" in that they are always looking for an Internet connection. As long as the phone is online, it notifies the server accordingly. Should the phone turn off and back on, the app automatically goes back to sending those updates.

12. How can GPS tracking reduce operational costs?

The GPS tracking history delivers valuable information about the routes company vehicles have completed. History includes information about the time, the speed and the location. This is information that when analyzed properly can offer opportunities for improvement. This history of data is also a verified timestamp of what happened. If detours or traffic caused delays, a late delivery issue can be resolved. It may also serve you should you need legal proof of where the vehicle was.

13. What type of reports are available?

Report data that can be downloaded includes a summary detailing driving time and mileage for each vehicle. Reports can also offer speed predictions for that route, taking into account speed limits and the makeup of the route (highway versus city speeds). This report also includes a summary of the initial route configuration for your records. Also available are files for each vehicle with the deliveries assigned to them. These individual files also contain estimated delivery time.

14. What kind of files can be uploaded?

XLS files should be used. This is the most widely used format. If you have different formats, please discuss this with us.

15. What is a delivery ID?

A delivery ID is a unique number so each delivery can be identified. It usually has the format ABC_XXX, where ABC represents the company abbreviation followed by an underscore and a delivery number. This can be the internal courier company delivery number, or we can generate one.

16. What languages is the platform available in?

The platform is currently available in English. Plans to expand include Spanish, French and Arabic languages.

17. How is data safeguarded on the platform?

Passwords are encrypted in our database. We cannot retrieve passwords. Should you forget your password, you will need to reset it. Any other company information is stored on our secure servers. We use SSL encryption for our website. History is deleted after one year unless you request to keep it on our servers longer. We employ a full-time security professional whose daily goal is to protect and keep secure your data.

18. What is your privacy policy?

We will never share customer data with a third-party.